German Auto Repair in Eugene

Thank you for your years of service on our smart car.

Overall good experience. Good communication. They did what they said they would, correctly, the first time !

Autohaus has a friendly atmosphere and they performed top quality work for a reasonable price.

Fantastic service! The head mechanic (which I knew thanks to the helpful photos on the wall) was able to diagnose the problem with my 2004 Audi A4 Cabriolet just by sitting in the car and listening to the sound. The office manager was very nice while I waited for my car to be repaired and I got to spend time with the office dogs. The price was extremely reasonable given my expectations based on other quotes. I would recommend Auto Haus to anyone looking for a place to repair their German vehicle(s). I will definitely go back to Auto Haus if another issue occurs with my Audi. Hopefully I'm set for a long time though.

Having just recently moved to town, one of my biggest fears was trying to find a place to take my car. As anyone will tell you, once you find a great shop - you stick with it. I previously had the fortune of taking my car to a close family friend's shop for most of my life. So I feared that this was going to be challenging. Autohaus is close by and had some rave reviews on Yelp and I figured I'd give it a look over. After stopping by and taking a quick tour I could tell that this was going to be the shop. OEM parts, clean facility, fair prices, computerized records, and most importantly friendly staff. Autohaus most recently did a major overhaul of my Audi and I can say that I'm glad that I found my service shop in Eugene on my first try!

I can always depend on Jesse and the team at Auto Haus to take care of my car in a prompt, professional and reliable manner. When a replaced water pump went bad they fixed it 100% at no charge. I strongly recommend them.

When I buy a new car (someday), I'll buy something that Jesse and crew will work on. They're the best! My 14.5 year old VW still runs great, thanks to them!

I found that the service at Autohous was exceptional. Parts for my older BMW ar e not easy to locate, yet they found the correct part, diagnosed the problem and were able to find a cheaper part for me, and they contatced me along the way as to when I could return to service my vehicle when the part arrived. They recommended the cheaper way to go as to keep the labor costs down. And they completed my mechanical work in a very rweasonable time allowing not to remain in Eugene all day having driven from Roseburg for the service. They also laid out the cost of parts and service for the next powere window repair since 2 other window motors are not working on the old but clean 86 325e. Having thought it was going to cost me a fortune for each window (3 not working), I now can plan for the expense of fixing the last 2 since they identified the lowest cost for this repair. They always diagnose the problem clearly for you, and then let you exactly the cost for parts, repair and repair time. Great bunch to work with! I'll be heading back up to them for the remaining power window motor insatllment. It was certainly worth the 1hr drive for me rather than finding some local yocal here in Roseburg to rip me off! If you have a foriegn car new, used or a classic, I would highly recommend Autohaus for your repair work. They are not affraid to send you to someonelse if they feel you will save more money on a particular service. They have a list of local professional services they recommend if they think you could save in labor costs on a more specialized service. I sat in the lobby awaiting my 86' 325e to come off the lift, and witness them sending a customer to another service professional for one particular need that they thought would be cheaper for this person's vehicle repair. They made the recommendation and guaranteed the referral when they could have as easily booked the service in their shop at a greater expense to the customer. Never saw this before from an auto shop: saving the customer money by referring them to another service professional. I will be going back soon as I was more than satisfied by the service, the professionalisim, honesty and hospitality.

As usual, they were responsive to the problem & took care of it even though they had a very busy day planned.

As always, GREAT service!