German Auto Repair in Eugene

I'm a new customer, and the car was new to the shop. They took the time to review our documentation and really give our vehicle good inspection before a road trip. They came highly recommended by several people and I can see why. Thank you!

Everything went well with the service on my VW. These guys always give the vehicle a good going over and catch things I would never notice. Glad I had them do my windshield wipers. Seems like an easy thing to do yourself but it is really not these days with different size wipers on the windshield and various adapters to attach them. Better left to the pros I think.

I love these guys, wouldn't take my German car anywhere else in town. They do outstanding mechanical work and I've never felt price gouged. Also they usually have a loaner vehicle or bicycle to use. I feel fortunate to have a trustworthy place to take my euro cars here in smalltown Eugene!

I have never been disappointed in Autohaus's service. They always give me a loaner if I ask for it and they do what they say they will do. I can easily find a time to bring the car in with their schedule and mine.

Autohaus, without question, have the best customer service I've ever run across. I'm from out of state and took my Cayenne Turbo to them with a potentially expensive brake issue. Upon arriving, whatever fears I had of going to an unfamiliar mechanic, were immediately dismissed. These are the finer points of my experience: 1. Friendly upon arrival and listened to every long drawn out concern I had. 2. Loaned me a courtesy car and said they'd call in an hour. An hour later, they called. 3. Gave me an expert, detailed diagnosis, even calling my mechanics in L.A. to confer. 4. Offered the best options for me to have it serviced. 5. Left completely dumbfounded by the invoice in hand. Total cost = 0 (It was agreed since I had to return to L.A. anyway, the best option and most cost effective for me was to have my mechanic replace the under-warranty rotors.) I can't thank Autohaus enough for the most honest and professional experience... oh but wait, I can. Autohaus will now be my auto repair of choice once I relocate to Eugene in a couple of months. And that, folks, is how it's done to keep a customer coming back!

Pleased.

Great service as always!

Great customer service! We have a 1997 VW Eurovan camper. Jesse at Autohaus always finds the correct parts to repair our Eurovan.

Great service. Wonderful staff. Always focused on what needs to be done and doesn't try and sell products. They are all I use for my Mercedes.

Repaired my power window. Thank you for taking the time to make sure the repair was done correctly.